Welcome to the Terms & Conditions page of Car Culture Co. This section details the terms, conditions, and rules that you agree to when using our website and services. Please read this document carefully before accessing or using our site. By accessing or using any part of our website, you agree to be bound by these Terms & Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
1. OVERVIEW
1.1 This website is operated by Xtuners Ltd, with its registered address at Voinishko vastanie 49, Sofia 1641, Bulgaria, EU VAT BG205472341. Xtuners Ltd owns the apparel brand "Car Culture Co." Throughout the site, the terms “we,” “us,” and “our” refer to Xtuners Ltd. Xtuners Ltd. provides this website, including all information, tools, and services available from this site, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
1.2 By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms & Conditions”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
1.3 Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
1.4 Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
2. ONLINE STORE TERMS
2.1 By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
2.2 You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction, including but not limited to copyright laws.
2.3 Before placing an order, it is your responsibility to familiarize yourself with the products, including design, fitment, materials, availability, production time, delivery time, delivery charges, import taxes, or sales taxes. The various info pages on our website provide the necessary information.
2.4 This web platform supports only the ENGLISH language. Emails, reviews, or feedback written in languages other than ENGLISH will be deleted.
2.5 If you do not understand ENGLISH, you can use this website at your own risk. We do not take responsibility for any mistakes, damage, or losses due to misunderstandings in the website's text. We are not liable for any delays, damages, or losses caused by SPAM filters, server problems, customer account-related issues, or similar.
2.6 When you place an order, you automatically agree to the terms of our Privacy Policy.
2.7 When you place an order, you automatically agree to the terms of our Shipping Policy.
2.8 When you place an order, you automatically agree to the terms of our Returns Policy.
2.9 A breach or violation of any of the Terms will result in an immediate termination of your Services.
2.10 To ensure a smooth shopping experience, please ensure your purchase details are complete and accurate when making a purchase. It's crucial to enter the accurate delivery address and any specific delivery instructions during the order placement process. If an incorrect address is provided, please note that Car Culture Co. is not obligated to cover the cost of resending the order to the correct address.
2.11 The base currencies of this website are EUR and USD. Payments are processed by PayPal and Stripe as 3rd party payment processors. We are not responsible for losses connected to exchange rates or additional taxes for processing credit card payments. We do not store or process any payment-related information on our servers.
2.12 We handle purchases during our business days, which are from Monday to Friday, excluding public holidays in Bulgaria. For items shipped express or with tracking, you will receive a tracking number as soon as your order has been dispatched to keep you informed about your delivery.
2.13 We process orders 24 hours after receiving them. It usually takes 2-3 business days to send out. For clothing, we need 5-7 business days because most clothing is made to order, requiring more time.
2.14 "Car Culture.Co." reserves the right to cancel your order in case of complications or issues, and we will promptly notify you if this happens. Please note that you won't be eligible to claim additional amounts or seek compensation for any losses, expenses, damages (direct or indirect), or any inconveniences resulting from such a cancellation.
2.15 For orders shipped to countries outside the EU, customers are responsible for paying any import taxes or sales taxes imposed by the final destination country. These charges are based on the actual item value as per the invoice and are not included in the quoted shipping charge.
2.16 If a customer refuses to cover Duties or Taxes related to their items, Car Culture Co. cannot be held liable for package loss or loss of goods. Many countries may opt to destroy unclaimed packages, resulting in a total loss for the customer. To avoid this, please familiarize yourself with all potential charges before placing your order.
2.17 If you receive an order with a missing Product, please reach out to us and provide the order number along with the product code or name of the missing item. We will then initiate the necessary investigations.
2.18 The process for returning Products to us is subject to our Returns Policy.
3. GENERAL CONDITIONS
3.1 We reserve the right to refuse service to anyone for any reason at any time.
3.2 You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
3.3 The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
4. ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
4.1 We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.
4.2 This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
5. MODIFICATIONS TO THE SERVICE AND PRICES
5.1 Prices for our products are subject to change without notice.
5.2 We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
5.3 We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.
6. PRODUCTS OR SERVICES
6.1 Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
6.2 We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your device monitor's display of any color will be accurate.
6.3 We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
7. ACCURACY OF BILLING AND ACCOUNT INFORMATION
7.1 We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per company, or per order. These restrictions may include orders placed by or under the same customer account, the same payment processor, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
7.2 You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, delivery address, mobile phone number, payment information, and billing address, so that we can complete your transactions and contact you as needed.
8. OPTIONAL TOOLS, PRODUCTS, OR SERVICES
8.1 We may provide you with access to third-party tools, products, or services over which we neither monitor nor have any control nor input.
8.2 You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools, products, or services.
8.3 Any use by you of optional tools, products, or services offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which they are provided by the relevant third-party provider(s).
8.4 We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
9. THIRD-PARTY LINKS
9.1 Certain content, products, and services available via our Service may include materials from third parties.
9.2 Third-party links on this site may direct you to third-party websites or platforms that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.
9.3 We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
10. USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
10.1 If, at our request, you send certain specific submissions or without a request from us, you send creative ideas, suggestions, proposals, plans, feedback, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
10.2 We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
10.3 You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.
11. PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
12. ERRORS, INACCURACIES, AND OMISSIONS
12.1 Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
12.2 We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.
13. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
13.1 We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.
13.2 We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
13.3 You agree that from time to time, we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
13.4 You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
13.5 In no case shall Car Culture Co., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
14. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Car Culture Co. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
15. SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
16. TERMINATION
16.1 The obligations and liabilities of the parties incurred before the termination date shall survive the termination of this agreement for all purposes.
16.2 These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
16.3 If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly, may deny you access to our Services (or any part thereof).
17. ENTIRE AGREEMENT
17.1 The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
17.2 These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
17.3 Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
18. GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Bulgaria.
19. CHANGES TO TERMS OF SERVICE
19.1 You can review the most current version of the Terms of Service at any time at this page.
19.2 We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
20. CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at sales@carculture-store.com.
Thank you for choosing Car Culture Co.!